Last Updated: April 2025
This privacy policy applies specifically to WorksitePro, our field service management application. It supplements our general Privacy Policy.
WorksitePro is a field-service business operating system that helps contractors manage jobs, clients, estimates, invoices, and workforce coordination. The app is designed with offline-first functionality and privacy in mind.
To use WorksitePro, you must create an account. We collect:
You create and control all business data in WorksitePro, including:
Important: This data is stored securely on our servers and is encrypted in transit and at rest. Access is restricted to authorized personnel only for support and maintenance purposes.
WorksitePro uses a multi-tenant architecture. Each company's data is logically isolated from other companies. Staff members can only access data belonging to their company, and their access level is determined by their role (Owner, Manager, or Tech).
| Role | Data Access |
|---|---|
| Owner | Full access to all company data, billing, and settings |
| Manager | Access to clients, jobs, invoices, estimates, and staff schedules |
| Tech | Limited to their own assigned jobs; cannot view other techs' data or company-wide reports |
WorksitePro is designed to work offline. When you create or modify data without an internet connection, changes are stored locally on your device and synchronized with our servers when connectivity is restored.
Offline data is stored in an encrypted local database on your device. We cannot access this data until it is synchronized.
WorksitePro uses push notifications to keep you informed about important events. We use Expo Application Services (EAS) to deliver push notifications to your device.
Push tokens are stored securely and are used solely for delivering notifications. You can disable push notifications in your device settings or within the app settings.
For more information about EAS privacy practices, see the Expo Terms of Service and Privacy Policy.
WorksitePro uses Firebase Analytics (Google Analytics for Firebase) to collect anonymous usage data that helps us improve the app. We take a privacy-conscious approach to analytics.
You can opt out of analytics collection in the app settings. You can also limit ad tracking on your device through iOS (Settings > Privacy > Advertising) or Android (Settings > Google > Ads).
For more information about Firebase Analytics privacy practices, see the Firebase Analytics Terms and Google Privacy Policy.
If you enable SMS features, WorksitePro may send text messages to:
Message content is limited to necessary business information. Phone numbers are used only for these notifications and are not shared with third parties for marketing purposes.
WorksitePro integrates with the following third-party services:
| Service | Purpose | Data Collected |
|---|---|---|
| Firebase Analytics | App usage analytics and crash reporting | Anonymous usage data, device info, crash logs |
| EAS (Expo) | Push notification delivery | Push token, notification content |
| Stripe | Payment processing (optional) | Payment information (we do not store full card numbers) |
| Twilio | SMS notifications | Phone numbers, message content |
Your data is retained as long as your account is active. Upon account deletion:
You can export your data at any time. Contact support or use the export feature within the app to receive a complete copy of your data in a standard format.
You have the right to:
For data access, deletion, or export requests, contact:
Email: horizontechdevelopment@gmail.com
Subject: WorksitePro Data Request